As many activities are now returning or planning a return, voucher claims can be submitted once these activities have commenced (eg: training sessions, registrations, etc) as per the usual voucher redemption process. We will not be requesting refunds for vouchers that have already been paid for activities that may now be postponed/cancelled.
For the latest information about returning to sport and recreation activities, please visit the Office for Recreation, Sport and Racing's website
In the first instance, please talk with your provider. Please keep in mind many providers are relaying information from a state or national organisation and they may be inundated with requests, so please be paitient during this time. They may have further advice about postponement, delayed commencement or alternate delivery methods for the activity.
To ensure you can quickly and easily reach us, email is the preferred option firstname.lastname@example.org. If you prefer a phone call, please email us with your phone number so we can call you (please note this will appear as a private number).
The Sports Vouchers program is a Government of South Australia initiative administered by the Office for Recreation, Sport and Racing. The program provides an opportunity for primary school aged children from Reception to Year 7 to receive up to a $100 discount on sports or dance membership/registration fees. The purpose is to increase the number of children playing organised sport or participating in dance activities by reducing cost as a barrier.
From 1 January 2020 'Learn to Swim' providers are eligible. To register your interest in becoming a provider by clicking here to register for the Sports Vouchers program.
All South Australian primary school aged children, meaning if the child is attending or is eligible to attend primary school (Reception to Year 7, even if Year 7 is based at a high school). Remember it is one voucher for every primary school aged child per calendar year. To find your nearest provider please use the ‘Find a Provider’ tool.
There are currently two methods of claiming a voucher. The method depends on the providers system. Some providers have online registrations, claiming the voucher has been integrated into their systems.
If the provider does not have the voucher integrated into their online registrations, you’ll need to download the voucher. Once completed, take the voucher to an approved provider to receive a discount on the fees when you register.
Providers access the secure Voucher Portal to redeem vouchers and receive reimbursement.
The Government of South Australia has approved to continue the Sports Vouchers program until 2021-22.
Find out how Sports Vouchers can reduce the hurdle of membership expenses and encourage you to get your kids involved in sport or dance.
Find out how Sports Vouchers works for parents/guardians.
Sports Vouchers are available to all South Australian primary school aged children*. Each eligible child is able to claim one voucher per calendar year.
To find your nearest provider please use our 'Find a Provider' tool.
Let the provider know that you want to use your Sports Vouchers entitlement to discount $100 from their membership fee.
You must then provide all the required details** to the provider. The critical piece of information is your child’s eleven (11) digit Medicare number or Australian visa number. The two most common ways to give your child’s details to the club are:
After you have provided all the details necessary to receive a voucher, the provider must reduce their membership fee by up to $100. You must then pay the remaining balance. The preferred method is to provide the discount to membership fees at the time of payment (eg: membership fees are $200, the parent will pay $100 and the provider will claim the remaining $100 from the Sports Vouchers team). Some providers are unable to offer a discount upfront at the time of registration (due to varying reasons) and in these instances, the parent pays the full membership fee and is refunded the $100 once the provider has received reimbursement from the Sports Vouchers team.
* 'Primary School Aged' currently means where a child is attending or is eligible to attend primary school (between the years Reception to Year 7) in South Australia.
** The Sports Vouchers hard copy voucher form specifies all the details that providers need to collect from you.
Have a question? Find answers to the most commonly asked questions by parents/guardians.
All South Australian primary school aged children, meaning if the child is 5 or turning 5 years old in the calendar year you wish to use a voucher and is eligible to attend primary school (Reception to Year 7).
Yes, every child that is attending or eligible to attend primary school can use a voucher. Some schools have transitioned Year 7 to high school, your child is still eligible to use a voucher.
One voucher for each eligible child per calendar year.
Search for approved Sports Voucher Providers using our ‘Find a Provider’ online tool.
No, the Sports Voucher can only be redeemed at one provider per calendar year. If the total membership fee is less than the voucher amount ($100) then this is the maximum amount that the provider can claim (eg: if the registration fee is $80, the provider can only claim $80 and the child will forgo the remaining $20 of the voucher).
Yes the voucher can be used on the remaining balance.
You can use the 'Contact' form or call us on 1300 714 990. (then press 2 for Sports Vouchers)
Find out how Sports Vouchers work for providers
Eligible providers need to register for the Sports Vouchers Program (using the online form found at the bottom of this page). Your registration will be reviewed and you may be contacted during this period. Once confirmation of approved provider status is received, providers may start offering the Sports Vouchers discount as members register.
The Terms and Conditions on registration outline how vouchers must be processed. A simple explanation follows:
Providers are to submit claims using the Sports Vouchers portal. Providers will need to:
Once a valid claim has been submitted, reviewed and authorised by the Sports Vouchers Team, the provider will be reimbursed direct to their bank account within 10 business days.
* The Sports Vouchers portal specifies all the details that providers need to collect from parents/guardians in order to submit a claim.
Have a question? Find answers to the most commonly asked questions by providers.
From 1 January 2019, groups that provide dance are eligible to redeem Sports Vouchers.
From 1 January 2020, groups that provide learn to swim programs are eligible to redeem Sports Vouchers.
We suggest that you register your interest in becoming a provider by clicking here to register for the Sports Vouchers program.
No, the Terms and Conditions providers agree to when they first register are ongoing.
Once a valid claim has been submitted, reviewed and authorised, the anticipated payment period is up to ten (10) business days.
All claims are reviewed to determine validity. Random audits/surveys and investigations are also conducted. Providers found not complying with the Sports Vouchers Terms and Conditions may be suspended, pending a review.
Yes, a voucher can be redeemed to discount the remaining balance.
The preferred method is to provide the discount to membership fees at the time of payment (eg: membership fees are $200, the parent will pay $100 and the provider will claim the remaining $100 from the Sports Vouchers team). Some providers are unable to offer an upfront discount at the time of registration (due to varying reasons) and in these instances, the parent pays the full membership fee and is refunded the $100 once the provider has received reimbursement from the Sports Vouchers team.
The Sports Vouchers team will investigate and communicate with you on issues that may hold up a claim. We may contact parents directly with random audits/surveys, date of birth or eligibility issues. These may be removed from the claim and your organisation will have to request full payment from the parent/guardian.
To change your portal login, email email@example.com and copy in the currently registered email address. Advise of the new contact details (full name, email address, phone number). We can then reset login/password details.
You can use the 'Contact' form or call us on 1300 714 990 (press 2 for Sports Vouchers)
What is the eligibility criteria to register as a provider?
All not-for profit clubs and associations that register must be incorporated under the Associations Incorporation Act 1985 or have some other comparable legal status.
All learn to swim providers (not-for profit and for-profit) must be formerly affiliated or registered with Swimming SA, Recreation SA, AUSTSWIM Limited, The Royal Life Saving Society of Australia (SA Branch), the Australian Swimming Coaches and Teachers Association SA (Swim Australia) or the Australian Swim Schools Association.
Private sport providers (for-profit businesses) are also eligible to register. However, the business must be registered and affiliated with the recognised State Sport Association for the sport that the business provides.
Private dance providers (for-profit businesses), that are a registered business, are eligible but must be registered with a peak dance association or Recreation SA.
You can review your club/business registration on the ASIC online Database.
Please note schools do not meet the eligibility criteria.
The nationally agreed definition of sport is 'a human activity involving physical exertion and skill as the primary focus of the activity, with elements of competition where rules and patterns of behaviour governing the activity exist formally though organisations and is generally recognised as a sport.' A list of recognised sports can be found on the Australian Sports Commission website.
The Sports Vouchers team will confirm that your organisation has lodged a child safe environments compliance statement with the Department of Human Services. For more information click here.
All providers must offer a minimum 8 weeks of semi-structured activity. This could be an annual membership, a sport activity every two weeks for 8 sessions or 8 weekly sessions. Come-n-try and other one off experiences will not be considered. Other examples may be negotiated and approved by the Office for Recreation, Sport and Racing.
Use the following registration form to begin the registration process. If you are unsure if your organisation is already a provider, please see our ‘Find a Provider’ tool.