Providers will be required to reset their password the first time they log into the updated Sports Vouchers Provider portal. Instructions have been sent via email to all registered Sports Voucher providers. Please email firstname.lastname@example.org if you have any issues.
The voucher information must be provided to the organisation you are registering your child with. Parents can complete the voucher or the organisation may have an online registration system which electronically collects this information. You must advise the organisation you wish to use a voucher so they can let you know how to provide them with the information. See further information below under Parents / Guardians .
The Sports Vouchers program is a Government of South Australia initiative administered by the Office for Recreation, Sport and Racing. The program provides an opportunity for children from Reception to Year 9 to receive up to a $100 discount on sport, dance and learn to swim fees. The purpose is to increase the number of children playing organised sport or participating in dance or learn to swim activities by reducing cost as a barrier.
To register your interest in becoming a Sports Voucher provider, please click here.
All South Australian children in Reception to Year 9 are eligible from 1 January 2022. This means if a child is 5 (or becoming 5 in the calendar year) to 15 years old are eligible. Remember it is one voucher for each eligible child per calendar year. In 2022, eligible children will have a year of birth from 2007 to 2017. To find your nearest provider please use the ‘Find a Provider’ tool.
There are currently two methods of claiming a voucher. The method depends on the providers system. Some providers have online registrations, claiming the voucher has been integrated into their systems.
If the provider does not have the voucher integrated into their online registrations, you’ll need to download the voucher. Once completed, take the voucher to an approved provider to receive a discount on the fees when you register.
Providers access the secure Voucher Portal to redeem vouchers and receive reimbursement.
Find out how Sports Vouchers works for parents/guardians.
Sports Vouchers are available to all South Australian children in Reception to Year 9*. Each eligible child is able to claim one voucher per calendar year.
To find your nearest provider please use our 'Find a Provider' tool.
Let the provider know that you want to use your Sports Vouchers entitlement to discount $100 from their membership fee.
You must then provide all the required details** to the provider. The critical piece of information is your child’s eleven (11) digit Medicare number or Australian visa number. The two most common ways to give your child’s details to the provider are:
After you have provided all the details necessary to receive a voucher, the provider must reduce their membership fee by up to $100. You must then pay the remaining balance. The preferred method is to provide the discount to membership fees at the time of payment (eg: membership fees are $200, the parent will pay $100 and the provider will claim the remaining $100 from the Sports Vouchers team). Some providers are unable to offer a discount upfront at the time of registration (due to varying reasons) and in these instances, the parent pays the full membership fee and is refunded the $100 once the provider has received reimbursement from the Sports Vouchers team.
* 'Reception to Year 9 typically means the child is aged 5 to 15 years old.
** The Sports Vouchers hard copy voucher form specifies all the details that providers need to collect from you.
Have a question? Find answers to the most commonly asked questions by parents/guardians.
All South Australian children in Reception to Year 9, meaning if the child is 5 or turning 5 years old to 15 years old in the calendar year you wish to use a voucher is eligible.
One voucher for each eligible child per calendar year.
Search for approved Sports Voucher Providers using our ‘Find a Provider’ online tool.
No, the Sports Voucher can only be redeemed at one provider per calendar year. If the total membership fee is less than the voucher amount ($100) then this is the maximum amount that the provider can claim (eg: if the registration fee is $80, the provider can only claim $80 and the child will forgo the remaining $20 of the voucher).
Yes the voucher can be used on the remaining balance.
You can use the 'Contact' form or call us on 1300 714 990. (then press 2 for Sports Vouchers)
Find out how Sports Vouchers work for providers
Eligible providers need to register for the Sports Vouchers Program (using the online form found at the bottom of this page). Your registration will be reviewed and you may be contacted during this period. Once confirmation of approved provider status is received, providers may start offering the Sports Vouchers discount as members register.
The Terms and Conditions on registration outline how vouchers must be processed. A simple explanation follows:
Providers are to submit claims using the Sports Vouchers portal. Providers will need to:
Once a valid claim has been submitted, reviewed and authorised by the Sports Vouchers Team, the provider will be reimbursed direct to their bank account within 10 business days.
* The Sports Vouchers portal specifies all the details that providers need to collect from parents/guardians in order to submit a claim.
Have a question? Find answers to the most commonly asked questions by providers.
From 1 January 2019, groups that provide dance are eligible to redeem Sports Vouchers.
From 1 January 2020, groups that provide learn to swim programs are eligible to redeem Sports Vouchers.
We suggest that you register your interest in becoming a provider by clicking here.
No, the Terms and Conditions providers agree to when they first register are ongoing.
Once a valid claim has been submitted, reviewed and authorised, the anticipated payment period is up to ten (10) business days.
All claims are reviewed to determine validity. Random audits/surveys and investigations are also conducted. Providers found not complying with the Sports Vouchers Terms and Conditions may be suspended, pending a review.
Yes, a voucher can be redeemed to discount the remaining balance.
The preferred method is to provide the discount to membership fees at the time of payment (eg: membership fees are $200, the parent will pay $100 and the provider will claim the remaining $100 from the Sports Vouchers team). Some providers are unable to offer an upfront discount at the time of registration (due to varying reasons) and in these instances, the parent pays the full membership fee and is refunded the $100 once the provider has received reimbursement from the Sports Vouchers team.
If the total fees are less than the voucher amount, then this is the maximum that can be claimed (eg: if the fees are $80 then the provider can only claim $80 and the child will forgo the remaining $20 of the voucher). If there are additional fees for the child to participate (eg: uniform, equipment and entry fees) these can be included in the total fee payable by the parent.
The Sports Vouchers team will investigate and communicate with you on issues that may hold up a claim. We may contact parents directly with random audits/surveys, date of birth or eligibility issues. These may be removed from the claim and your organisation will have to request full payment from the parent/guardian.
To change your portal login, email email@example.com and copy in the currently registered email address. Advise of the new contact details (full name, email address, phone number). We can then reset login/password details.
You can use the 'Contact' form or call us on 1300 714 990 (press 2 for Sports Vouchers)
What is the eligibility criteria to register as a provider?
All not-for profit clubs and associations that register must be incorporated under the Associations Incorporation Act 1985 or have some other comparable legal status.
All learn to swim providers (not-for profit and for-profit) must be formerly affiliated or registered with Swimming SA, Surf Life Saving SA, AUSTSWIM Limited, The Royal Life Saving Society of Australia (SA Branch), the Australian Swimming Coaches and Teachers Association SA (Swim Australia) or the Australian Swim Schools Association.
Private sport providers (for-profit businesses) are also eligible to register. However, the business must be registered and affiliated or have an agreement with the recognised state or national sporting association for the sport that the business provides.
Private dance providers (for-profit businesses), that are a registered business, are eligible but must be registered with a peak dance association (eg: AusDance SA).
You can review your club/business registration on the ASIC online Database.
Please note schools do not meet the eligibility criteria.
The nationally agreed definition of sport is 'a human activity involving physical exertion and skill as the primary focus of the activity, with elements of competition where rules and patterns of behaviour governing the activity exist formally though organisations and is generally recognised as a sport.' A list of recognised sports can be found on the Australian Sports Commission website.
The Sports Vouchers team will confirm that your organisation has lodged a child safe environments compliance statement with the Department of Human Services. For more information click here.
All providers must offer a minimum 8 weeks of semi-structured activity. This could be an annual membership, a sport activity every two weeks for 8 sessions or 8 weekly sessions. Come-n-try and other one off experiences will not be considered. Other examples may be negotiated and approved by the Office for Recreation, Sport and Racing.
Use the following registration form to begin the registration process. If you are unsure if your organisation is already a provider, please see our ‘Find a Provider’ tool.